Privacy Policy

Last Updated: April 11th, 2025

Welcome to the Gacha Online Custom Content Uploader (the "Service"), operated by Team Snowdust ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the Service.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

  • Personal Data: When you register using Google Sign-In, we collect information provided by Google, such as your name, email address, and profile picture, as permitted by Google's policies and your privacy settings. We also store a unique user ID associated with your account.
  • Artist Name: We collect the artist name you provide when uploading content.
  • Uploaded Content: We collect the files (.psd format) you upload, including any images or data contained within them. This includes the filename, which contains category information. We also store images generated from your uploaded files.
  • Derivative Data: Our servers automatically collect information when you access the Service, such as your IP address (used for security), browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
  • Cookies: We use cookies and similar tracking technologies to manage your session, authenticate you, and maintain the security of your account. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Service.

How We Use Your Information

We may use information collected about you via the Service to:

  • Create and manage your account.
  • Process your content uploads and manage your submissions.
  • Associate your uploads with your user ID and chosen Artist Name.
  • Display your uploaded content previews and manage its status (pending, approved, denied).
  • Perform content moderation, which may include automated checks using third-party services on generated image data and manual vetting by administrators.
  • Use the uploaded content within Gacha Online and by Team Snowdust as per the license you grant in the Terms and Conditions.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Respond to your requests and support needs.
  • Maintain the security and operational integrity of the Service.

Disclosure of Your Information

We do not share any of your information to third parties for purposes other than what is necessary to provide the Service. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data storage, authentication (Google), content moderation, hosting, and customer service. These third parties are obligated to protect your information.
  • Gacha Online / Team Snowdust: Your uploaded content and associated Artist Name may be used by Gacha Online and Team Snowdust as outlined in the Terms and Conditions. Your user ID may be used internally to manage content ownership and permissions.
  • Other Users (Limited): Your Artist Name may be displayed alongside your content if it is approved and used within Gacha Online or related platforms.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us (e.g., using HTTPS, secure cookie settings), please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will retain your personal information (like account details and Artist Name) for as long as your account is active or as needed to provide you services and fulfill the purposes outlined in this policy. We will retain uploaded content according to the perpetual license granted in the Terms and Conditions. We may retain certain data for longer periods if required by law or for legitimate business purposes like security and fraud prevention.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. You can manage some of your information through your account dashboard. For deletion requests, please contact us. Note that deletion of uploaded content may be subject to limitations outlined in the Terms and Conditions due to the license granted.

Children's Privacy

Our Service is not intended for use by children under the age of 13 (or a higher age threshold depending on your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: [email protected]